About Us

Sam Slack Fitness collects and processes your personal information in accordance with this privacy notice and in compliance with the General Data Protection Regulation (GDPR).  This policy provides you with the necessary information regarding your rights and our obligations, and explains how, why and when we process your personal data.

The registered office of Sam Slack Fitness is at 73, Howell Road, Corringham, Essex, SS17 8JJ.  We are a company registered in England and Wales.  

Information That We Collect From You

The information that is provided or collected might include your name, email address, postal address, telephone number and other contact details.

We may receive or collect such information through web forms and if you email or call us. We may also collect information about your computer or other device, including your browser type and IP address.

How We Use Your Personal Data

Sam Slack Fitness takes your privacy very seriously, we will never disclose, share or sell your data without your consent; unless required to do so by law.

We collect your personal data to provide our services to you.

We only retain your data for as long as is necessary and for the purposes specified in this policy.

Where you have consented to us providing you with promotional offers and marketing, you are free to withdraw this consent at any time.  

Your Rights

You have the right to access personal information that Sam Slack Fitness processes about you.

You can request information about -

• - What personal data we hold about you
• - The purposes of the processing
• - The categories of personal data concerned
• - The recipients to whom the personal data has/will be disclosed
• - How long we intend to store your personal data for
• - If we did not collect the data directly from you, information about the source

You may also request that we update any incomplete or inaccurate data about you.  We will strive to correct this as quickly as possible unless there are valid reasons for not doing so.

You also have the right to request that we delete your personal data in accordance with GDPR.

You may request we action your rights by contacting us at Sam Slack Fitness, 73, Howell Road, Corringham, Essex, SS17 8JJ.  Or by emailing us at info@samslackfitness.com

If we receive a request from you to exercise any of the above rights, we will ask you to verify your identity before acting on the request; this is to ensure that your data is protected and kept secure.

Sharing and Disclosing Your Personal Information

We do not share or disclose any of your personal information without your consent, other than for the purposes specified in this policy or where there is a legal requirement.

Sam Slack Fitness uses third-parties to provide the below services. All processors acting on our behalf only process your data in accordance with GDPR and comply fully with this privacy policy.

We may disclose information to the following third parties:

• We use ActiveCampaign to host our email campaign services.  For more information about ActiveCampaign, please read their privacy policy at https://www.activecampaign.com/privacy-policy/
• We use Typeform to host contact forms used to gather data for the provision of services offered. For more information about Typeform, please read their privacy policy at https://admin.typeform.com/to/dwk6gt
• We use WordPress as the web platform for samslackfitness.com.  For more information about WordPress, please read their privacy policy at https://en-gb.wordpress.org/about/privacy/
• We use Thrive Themes for certain web pages associated with samslackfitness.com.  For more information about Thrive Themes, please read their privacy policy at https://thrivethemes.com/privacy-policy/
• We use My PT Hub and Google sheets as the application platform for the provision of all training and nutrition programmes provided to online coaching customers.  For more information about My PT Hub and Google sheets please read their privacy policy at https://www.mypthub.net/legal/privacy-policy/ https://policies.google.com/privacy
• We use Stripe & PayPal as the eCommerce platforms for the method of taking payments.  For more information about Stripe and PayPal, please read their privacy policy at https://stripe.com/gb/privacyhttps://www.paypal.com/en/webapps/mpp/ua/privacy-full
• We use GMail and Google Suite to host our email services and online data storage.  For more information about Gmail and Google Suite, please read their privacy policy at https://gsuite.google.co.uk/intl/en_uk/security

Safeguarding Measures

All personal data collected is transferred and stored securely, using industry standard encryption protocols, and approved transfer mechanisms.

Our team is trained on the importance of Privacy and Data Protection and will adhere to our relevant policies.  

Where your personal data is processed by 3rd parties it may leave the EU and be processed or stored within the USA.  The EU has an adequacy decision in place with the USA regarding data protection and we will ensure any 3rd party companies we use align with the GDPR.

How Long We Keep Your Data

Sam Slack Fitness only retains personal information for as long as is necessary and we have strict review and retention policies in place to meet these obligations.  For further details on our data retention periods please contact us.

Where you have consented to us using your details for direct marketing, we will keep such data until you notify us otherwise and/or withdraw your consent.

Cookie Notice

A ‘cookie’ is a small text file sent from a website and stored on the user’s computer by the user’s web browser. When you visit a site that uses cookies, a cookie is downloaded onto your computer or mobile device so that the next time you visit that site, your device will remember useful information such as preferences, visited pages or logging in options.

Cookies are widely used in order to make websites work, or to work more efficiently, and our site relies on cookies to optimise the user experience and ensure the sites services function properly.

Most web browsers allow some control to restrict or block cookies through the browser settings, however if you disable cookies you may find this affects your ability to use certain parts of our website or services. For more information about cookies visit https://www.aboutcookies.org.

Facebook Pixel Notice

With your permission, our website utilizes the Facebook Pixel service of Facebook Inc, 1601 S. California Ave, Palo Alto, CA 94304, USA (“Facebook”). This tool allows us to follow the actions of users after they are redirected to a provider’s website by clicking on a Facebook advertisement. We are thus able to record the efficacy of Facebook advertisements for statistical and market research purposes. Using this data also allows us to improve our advertising for a better experience to the users and also retarget you with further advertising on facebook and the use of Custom Audiences. Which you can find more information about and revoke your permission from here: https://www.facebook.com/ads/website_custom_audiences/.

However, the collected data are saved and processed by Facebook. We are informing you on this matter according to our information at this time. Facebook is able to connect the data with your Facebook account and use the data for their own advertising purposes in accordance with Facebook’s Data use Policy found under: https://www.facebook.com/about/privacy/. Facebook Pixel Tracking allows Facebook and it’s partners to show you advertisements on and outside Facebook. In addition a cookie will be saved onto your computer for these purposes.

Policy Changes

We reserve the right to amend this privacy policy at any time with or without notice. However, please be assured that if the privacy policy changes in the future, we will not use the personal information you have submitted to us under this privacy policy in a manner that is materially inconsistent with this privacy policy, without your prior consent.

We are committed to conducting our business in accordance with these principles in order to ensure that the confidentiality of personal information is protected and maintained.

Use of Testimonials

In accordance to with the FTC guidelines concerning the use of endorsements and testimonials in advertising, please be aware of the following:

Testimonials that appear on this site are actually received via text, audio or video submission. They are individual experiences, reflecting real life experiences of those who have used our products and/or services in some way. They are individual results and results do vary. We do not claim that they are typical results. The testimonials are not necessarily representative of all of those who will use our products and/or services.

The testimonials displayed in any form on this site (text, audio, video or other) are reproduced verbatim, except for correction of grammatical or typing errors. Some may have been shortened. In other words, not the whole message received by the testimonial writer is displayed when it seems too lengthy or not the whole statement seems relevant for the general public.

Sam Slack Fitness is not responsible for any of the opinions or comments posted on https://samslackfitness.com. https://samslackfitness.com is not a forum for testimonials, however provides testimonials as a means for customers to share their experiences with one another. To protect against abuse, all testimonials appear after they have been reviewed by management of Sam Slack Fitness.  We do not share the opinions, views or commentary of any testimonials on https://samslackfitness.com - the opinions are strictly the views of the testimonial source.

The testimonials are never intended to make claims that our products and/or services can be used to diagnose, treat, cure, mitigate or prevent any disease. Any such claims, implicit or explicit, in any shape or form, have not been clinically tested or evaluated.

Disclaimer and Limitation of Liability

Sam Slack Fitness makes no representations, warranties, or assurances as to the accuracy, currency or completeness of the content contain on this website or any sites linked to this site.

All the materials on this site are provided "as is" without any express or implied warranty of any kind, including warranties of merchantability, noninfringement of intellectual property or fitness for any particular purpose. In no event shall or its agents or associates be liable for any damages whatsoever (including, without limitation, damages for loss of profits, business interruption, loss of information, injury or death) arising out of the use of or inability to use the materials, even if has been advised of the possibility of such loss or damages.

Contact

If you have any questions regarding this policy, or your dealings with our website, please contact us here:

info@samslackfitness.com